I find this hard to believe, well actually I
don't and that's the sad thing, we are so used to the idiocy of large corporations and their inefficiencies that we now accept almost any degree of stupidity as no great surprise!
When I lived in Scotland my ISP was Orange, yes that's
ORANGE if you are in any doubt who I am talking about here! They were 'Wanadoo' at that time but it's all the same.
When I left Scotland I closed the account, cleared it and that was that. That was almost three years ago. Simple? You would have thought so...or maybe you know better!
In all that time I have heard nothing, I repeat
nothing, from them, the account was closed, I couldn't access the email address etc. all seemed well,
history.....that was until yesterday.
Yesterday I received a little missive via snail mail from their debt collecting factors telling me I owe them money, £31 to be precise. Not much I grant you and maybe I should have just paid it, but I dispute that I owe it in the first place and I was so incensed by the whole issue I decided this time I would dig my heels in. To that end I called the debt collectors, explained the situation and that I had subsequently been declared bankrupt in any case, so they could no longer make a claim against me.
As these companies do (I know from bitter experience during my bankruptcy proceedings that even the big boys, those high street names we are supposed to trust, are
more than capable of lying to Jane Doe in their efforts to secure payment) they assumed I didn't know the laws surrounding bankruptcy (like one would go through all that and not know!) and lied to me about the powers they had. As a result they threatened to carry on chasing me until my dying day, yada, yada, yada. and said only Orange could call them off.
So, when I could eventually found a number for them, I called Orange..... and at expensive rates was left hanging on for almost an hour while they 'couldn't find any trace of me'.
You don't say!. I tolerated two individuals with a joint I.Q. of a small peanut as long as my patience would allow but eventually I lost it and asked to speak to a supervisor....she turned out to be only marginally brighter but with the customer service skills of a rhinoceros.
To cut what became a very protracted story slightly shorter, I got nowhere,
absolutely nowhere and so incensed further I really dug my heels in, probably immaturely but hell, I'm sick of it all, it's my turn to play stupid I figure!
She just didn't seem to grasp the principle of personal bankruptcy and that no matter what she did or threatened me with it would only cost her company money, and it would be her company contravening the law, not me. Neither could she understand why I might be ever so slightly miffed that the first and only thing I had heard in almost three years was from a debt collecting company, or that I maintain that I don't owe them the money in the first place!
So, I explained that I wouldn't be paying on principle and nor would I be jumping through their administrative hoops proving my case when I don't believe I have a case to prove in the first place and nor would I be intimidated by their threats, let's face it, I have dealt with my fair share of that these last few years and they can hardly destroy my financial status any more than it already has been. I won't ever realistically be in a position to obtain a mortgage or credit again whatever I do, so if they wish to keep spending their shareholders money chasing thirty quid, they can be my guest!!!
I know, I know, I probably should just play the game and had any one of them been remotely reasonable or behaved with common courtesy or common sense I would have, but I'm fed up to the back teeth with this kind of stupidity and this time they can go to hell, I can be stupid too!
Did I mention this is
ORANGE?So sue me, I repeat, I am bankrupt, I have nothing!
*And as a general footnote for anyone who considers bankruptcy the 'easy way out', something we bankrupts are accused of from time to time, I promise you, it is not!