Thursday, 25 January 2007

What a star!

Harking back to part of a tale I recounted earlier in the week, there is more to tell, a tale of service beyond the call of duty and of proof that there are still some good guys out there!

You may (or may not) recall in my 'Prague...at last' post the small matter of myself and Fletch arriving for our flight at Gatwick only to discover it departed from Heathrow.....well what happened next was pretty amazing for this day and age and kinda renewed my/our faith in human nature.

We had parked in the long stay car park, which for those of you who aren't familiar with Heathrow is bloody miles a fair distance from the terminal and one has to utilise the services of a shuttle bus to be ferried too and fro. This is no mean feat if one is in a hurry, timetables don't exist and the bus to the terminal you need is never the one that arrives in a hurry.

So...having been informed we had turned up at the wrong airport and in the full knowledge that we had to make it to the right one via the dreaded, and usually gridlocked M25, we dashed out of the place and to the designated bus stop. As it happened we had a fair amount of time to spare but none the less were aware that the motorway could soon change that situation.

Our shuttle bus arrived, it was empty save for the driver and as we boarded we laughingly told him of our plight. Now, rather than grumble or 'harumph' as the average bus driver has a habit of doing all too often, this one grinned widely, laughed heartily and then (and this is the really amazing bit) radioed into his control to inform them that he had two fools passengers onboard who were at the wrong airport and as a consequence he wouldn't be stopping at any stops enroute to the long stay car park!! With that he put his foot down and laughing and joking took us directly and swiftly (no stopping, no bus stops and no more passengers) back to the car....wishing us good luck in making it to Heathrow in time as we disembarked!

What a guy! What a star! He was a real pleasure to meet, way more helpful (and without prompting) than the norm and a happy reminder that there are still the good guys out there! :o)

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