Sunday, 26 February 2006

Anything could happen

Wanadoo my ever crap wonderful ISP have decided yet again in their wisdom to update their clients liveboxes. I being a customer will have to undergo this painful procedure sometime over the next 48 hours I am reliably informed by email.

This should of course not be a problem, it should all just happen by the wonders of modern technology but I have my reservations...... for despite following their instructions to the letter on two previous occasions, not turning the damn thing off etc. etc. whilst this 'update' took place, the first time I was left without a connection for three weeks and the second time for 5 days! The ensuing debacle in how not to provide customer service was well documented here at the time so I won't bore you with it again but to say I have some concern as to whether I will have any internet access in the near future, would be something of an understatement!

Two things confound me in this.......why in the first place they deem it necessary to update, when finally and unusually it is working well..... and why in God's name they have not yet realised that this update malarky just doesn't seem to happen as they promise! Hell, one would assume that they have some degree of technical know how, though from experience they keep it well hidden, and yet, every time they decide in their inimitable wisdom to 'update' my live box what they actually achieve is to kill it stone dead!

Hence, if I appear to go awol in the next 48 hours you wont be too surprised!

1 Comments:

Gudmans Dautter said...

I'll miss you if you're cut off from Virtual World, but I'll be happy to "see" you when you return!