What rubbish!
I wonder, is there a prerequisite when one applies for employment within a local authority for prospective employees to have gained skills not in the usual fields of things such as efficiency, politeness, customers service and financial awareness? It would appear so.
Yesterday I had the unfortunate opportunity to have a small 'contretemps' with the powers that govern all those wonderfully efficient services provided for us in return for payment of our (very high) council tax. In the first place the rate of tax here is the highest level I have suffered anywhere. I accept there are fewer people live here and consequently the services per capita are higher but at times I wonder exactly what services we are talking about.
Service does not seem to be the main function of this council, I'm sure it's not the only one, but what this council seems to excel at is prevarication, work avoidance and wasting, to the best of their ability, the monies they procure from us.
So the situation is this; the only service that we do receive directly, refuse collection, is undergoing changes, no longer do we have to drag our full bags of rubbish the 200 yards to a designated 'collection point' instead we have been issue with compost bins, wheelie bins and all manner of other rubbish recepticals. The theory is fine and good, it is 'sold' to us as a means of recycling household waste but what it actually appears to be is two things, one, an exercise in reducing still further the work done by the council employees and two, an very adept way of wasting as much money as possible......and no amount of talking common sense will seemingly resolve the problems we have been presented with. Ok, so the words 'council' and common sense' are probably not regularly used in one sentence I accept.
There are eight flats here, we live in the middle of the countryside. The first phase of this new scheme was that we were delivered four horrendously ugly plastic compost bins that none of us need, we have plenty of places to operate a real compost heap if we wish. On the day of delivery said bins were hurled around in strong winds resulting in considerable damage to two residents cars. We called the council and explained that we have no need for these items and as we have no gardens or out buildings we have nowhere to put them anyways so would they please remove them....the answer was no, so they continue to be a rolling, unused eyesore, perpetually needing collecting from wherever the latest wind has landed them.
Stage two, we were delivered yesterday eight ugly wheelie bins but only after I chased the deliverers halfway along the road to tell them that four bins for eight properties wasn't enough. Then we get to the 'instruction manual' that accompanies this system. Different colour bags for different types of waste, yada, yada, yada, you know the kind of drill but again we have to move said bins to the designated collection point. This requires that each bin be dragged approximately 100 yards along the front of the building to access a ramp, dragged up that ramp then across the same distance of gravel, up another ramp and then along the road some yards to the entrance of the properties. It is just not possible, we organised a practice run and even the guys here, and believe me some of them, PG included, are no lightweights, but trying to man handle a large heavy bin over gravel is not a simple operation and for me completely impossible! I couldn't even drag it up the ramp let alone get it over the gravel. Add to that we are not allowed to leave said bin at the collection point any sooner than the night before collection means that in winter this malarky has to be carried out in the dark.
There is a simple solution that would merely involve moving the 'collection point' and the pick-up vehicle reversing across the gravel to the top of the ramp, still a difficulty for most of us but easier. But no, way too simple. PG called the controlling authority to explain the problem and after much frustrated explanation finally the jobs-worth on the other end of the line agreed to a compromise....he would send an 'assessor' out to the properties to assess the situation!! FFS...so they employ someone to actually carry out an assessment rather than just use a little common sense?....no wonder councils attract more than their fair share of bad press. First they deliver useless compost bins, then the deliver too few wheelie bins, all way beyond the date we were informed the scheme would commence and now they are wasting time and money sending some halfwit all the way out here....... to look at a gravel car park! Gah!
















